Support

Whether you have a question about ordering, require basic product information or need technical assistance, we’re here to help.

At Sekisui Diagnostics, supporting and assisting customers is a vital part of what we do. Our customer service and technical support teams work together to provide accurate, timely answers to all inquiries.

What do you need help with today?

Product Documentation

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Package Inserts

Instructions, characteristics, specificity, stability and more.

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Sales Sheets

Marketing collateral including literature about product features and benefits 

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CLSI Procedures

Clinical and Laboratory Standards Institute procedures for our OSOM Rapid Tests.

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Material Safety Data Sheets

Information required for proper and safe handling of all Sekisui Diagnostics’ products.

If you do not find the MSDS for your product, please contact Technical Services.